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Conference Proceedings

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Friday, November 5

8:30am CDT


Friday November 5, 2021 8:30am - 8:50am CDT

9:00am CDT

Migrating an Integrated Library System: A Framework for Fulfillment
Migrating to a new integrated library system is a big undertaking and it can be difficult to know where to begin. Focusing on fulfillment activities, this session will provide the framework one institution, in conjunction with a large consortium, used to systematically prepare for and migrate to Alma. Topics will include patron record management, user groups, permissions, circulation policies, configuration, training, and areas of pre- and post-migration. This session will also explain how priorities and methods shifted once the pandemic caused the presenters to re-imagine their service model while successfully remaining on the original migration schedule.

avatar for Janelle Sander

Janelle Sander

Patron Services Manager, University of Illinois - Urbana-Champaign
Pronouns: she/her/hersManages circulation, bookstacks, discharging, phone center, and billing operations in the Main Stacks at University of Illinois - Urbana-Champaign.

Friday November 5, 2021 9:00am - 9:50am CDT

9:00am CDT

Intentional Design: Crafting a Mutually Beneficial Internship Program in a University archives and Special Collections
In early 2020, archivists in higher education rushed to modify and create digital projects that would sustain them and their student employees and interns, during an unknown stretch of working from home. As the pandemic settled in and working from home expectations changed, students continued to need work and learning opportunities. In this panel, the presenters will address planning for remote, in-person, and hybrid projects in outreach, digital initiatives, and processing for student workers. The presenters will discuss the implementation of different student projects and consider lessons learned. The presenters will ideate a more formalized internship design and workflow, looking to increase remote collaboration with students even as they return to full time in-person work. Through this work, the presenters plan to create student projects that are mutually beneficial and leave the students with a sense of purpose, accomplishment, and support they can carry with them to their classes and their future employment.

avatar for Wendy Guerra

Wendy Guerra

Digital Initiatives Archivist, University of Nebraska at Omaha
avatar for Claire Du Laney

Claire Du Laney

Outreach Archivist, University of Nebraska at Omaha
avatar for Lori Schwartz

Lori Schwartz

Hagel Archivist, University of Nebraska at Omaha

Friday November 5, 2021 9:00am - 9:50am CDT

9:00am CDT

Get on Track, Jack: Library Assessment Strategies
Librarians from South Dakota State University (SDSU) will provide attendees with a basic overview of their library’s assessment efforts including specific information about the assessment plan developed for the library. Presenters will also include information about how they have used ACRL’s Project Outcome, LibQUAL+, and other tools to measure student learning goals and satisfaction with library services and spaces.

As part of a university-wide initiative to integrate assessment into all academic units, members of the library’s Assessment Committee participated in an early cohort of the university’s Assessment Academy with the goal of creating an assessment plan for the library. The Assessment Committee implemented the assessment plan in Fall 2018 and have worked since then to develop a culture of assessment and continuous improvement in the library. Due to a number of factors, including the COVID-19 pandemic, library staff have found it necessary to revise and update the assessment plan.

avatar for Nancy Marshall

Nancy Marshall

Reference & Instruction Librarian, Subject Librarian for Agriculture, Food & Environmental Sciences, H M Briggs Library, South Dakota State University
avatar for Linda Kott

Linda Kott

Information Services Librarian, H M Briggs Library / SDSU
avatar for Kristin Echtenkamp

Kristin Echtenkamp

Student Success Librarian, Briggs Library, South Dakota State University

Friday November 5, 2021 9:00am - 9:50am CDT

9:00am CDT

OER on Campus When Everyone is Off Campus: Strategies to Keep Your OER Program Momentum During a Pandemic!
Librarians from Indiana State University will review OER projects at their university and strategies that librarians at other academic institutions employed throughout the pandemic to ensure OER programs retained momentum when many were working from home and connecting digitally. Attendees will be encouraged to share their own experience. By the end of the session, the attendees will have resources to consult and ideas to reorient and strengthen OER programming, even during a pandemic.

avatar for Susan Frey

Susan Frey

Librarian & Scholarly Communication Specialist, Marywood University

Natalie Bulick

Scholarly Communications & Metadata Librarian, Indiana State University

Friday November 5, 2021 9:00am - 9:50am CDT

10:00am CDT

The Plot Thickens: Writing the Next Chapter for Access Services
If the pandemic were a book, everyone would skip ahead to the last chapter to see how it ends. Instead, each person is doing their best to manage the frequently changing environment while simultaneously trying to plan for a “new normal.”  This session will provide an overview of how one academic library has handled the many plot twists and what this unusual year has taught them about themselves, their services, and their patrons.  The presenters will describe how the pandemic flattened barriers around library staff roles, led to improved communication and collaboration, and fostered new connections among access services, e-resources, and reference services.  These changes can provide opportunities for future planning (and hopes for a happy ending) even with so much uncertainty.  Attendees will have the opportunity to share their experiences and brainstorm ideas to take back to their own libraries.

avatar for Anna Hulseberg

Anna Hulseberg

Electronic Resources Librarian, Gustavus Adolphus College
Anna Hulseberg is a librarian at Gustavus Adolphus College, with responsibilities in reference and instruction, collection development, and e-resources management. She also teaches a partial-credit reading workshop course, in which students read and discuss books and reflect on the... Read More →
avatar for Michelle Twait

Michelle Twait

Reference Coordinator & Department Chair, Gustavus Adolphus College
Michelle Twait is the Reference Coordinator and also currently serves as the department chair for the Library at Gustavus Adolphus College, St. Peter, Minnesota. She obtained her M.S. in L.I.S. from the University of Illinois at Urbana-Champaign and her M.A. in Educational Psychology... Read More →

Leah Zacate

Information Desk and Assets Specialist, Gustavus Adolphus College

Friday November 5, 2021 10:00am - 10:50am CDT

10:00am CDT

Mapping LibGuides to Students’ Learning
Amidst the COVID-19 pandemic, library professionals attempt to improve their existing services and implement new approaches for supporting students. Based on usage analysis and observations, the pilot project examines the large number of research guides created by library professionals for various disciplines. This presentation shares the reasons for the unsatisfactory student utilization of LibGuides. This includes limited use of hidden guides, content overlapping between LibGuides, and overloaded resources without a concrete learning context. Presenters also discuss how to engage close faculty collaboration to better meet students’ specific course needs. By the end of the session, attendees will learn different ways of innovatively mapping and enhancing online research and course guides into a one-stop-shop for the School of Social Work.


Dipti Mehta

Associate Librarian, Research and Instruction, Bridgewater State University

Xiaocan (Lucy) Wang

Associate Librarian, Digital Services, Bridgewater State University

Friday November 5, 2021 10:00am - 10:50am CDT

10:01am CDT

Using an Advisory Board for Student-Driven Assessment
SUNY Canton’s Southworth Library Learning Commons (SLLC) is a student-centered space where the staff values feedback from students. To encourage this feedback, directors of each department in the Learning Commons – the Library, Tutoring Center, and Information Services HelpDesk – host a regular, constructive student focus group, called the SLLC Advisory Board. Students representing SUNY Canton’s diverse campus meet with staff throughout the academic year to discuss their experiences with the Learning Commons’ resources, what they would change if they could, and their ideas or suggestions for departments. Although guided by pointed questions, these organic meetings result in unexpected and candid conversations and lead to meaningful results. Changes made as a result of Advisory Board suggestions include altering and improving the space, additions to tutoring and technology offerings, and changes to the textbook loan program. This presentation will give a brief overview of how the group was created and how it functions, lessons learned in the process, and suggestions for other libraries interested in creating a similar group.

Friday November 5, 2021 10:01am - 10:16am CDT

10:17am CDT

If I Were the Boss of You...This is How All Meetings Would Be Run
Some meetings are invigorating, some a struggle, and some make participants feel like they are riding on the hot mess express. Attendees may be unsure of why they are in the meeting. The usual person dominates the conversation without adding anything of substance. Meeting members might leave with a completely different understanding of what happened than someone else. This session provides tangible tips for shaping meeting expectations and roles, introduces free or low-cost tools that allow for voices to be heard that would otherwise be silent (or talked over), and supplies ways to wisely use and respect everyone’s time.

avatar for Tara Coleman

Tara Coleman

Associate Professor, Kansas State University
Tara Coleman, Associate Professor, is the Web Services Librarian for Kansas State University Libraries. She coordinates the Libraries’ Dow Center for Multicultural and Community Studies; serves as a university ombudsperson, and is the Coordinator for the university’s common reading... Read More →

Friday November 5, 2021 10:17am - 10:32am CDT

10:33am CDT

Utilizing Virtual Mini-Escape Rooms to Increase Awareness of Services at an Academic Health Sciences Library
One way that the McGoogan Health Sciences Library responded to the changes brought about by the pandemic was by running a six-part series of virtual mini-escape rooms. The escape rooms served two main purposes; to assist users in understanding what services the library offers and how to access services remotely, and to familiarize users with newly renovated physical space that opened in 2020. To make the experience of using the escape rooms more convenient for patrons with busy schedules, the library created six virtual mini-escapes containing five questions with corresponding clues instead of one large escape room. The team responsible for designing the escape rooms determined the focus of the mini escape rooms would cover the medium-sized study room, the model storage room, archives and special collections, the reflection room, the print book collection, and distance learners. The six members of the library’s programming task force created the questions and corresponding clues. The library’s graphic designer took pictures of library faculty and staff in each escape room area. The programming task force built the escape rooms with Pressbooks utilizing the H5P plugin to create interactive question sets and image hotspots. The library publicized the guide using various methods including a blog post, the monthly liaison message, ePosters on the library social media platforms, and an article published in the daily, campus-wide publication. The library released one escape room each week and offered opportunities to win one of six virtual $20 Amazon gift cards as incentives to participate. The results included numerous positive comments through email and more engagement than anticipated. Based on previous library engagement efforts and events, library staff were expecting to get between 10-15 completed submissions each week. However, in the first week alone, the library received 49 submissions from students, faculty, staff, and their hospital partners. In the future, the library plans to find a different way to handle the drawing submission process due to the unexpected high level of engagement. Upon completion of this mini-escape series the library received a total of 168 submissions. This level of engagement indicated this series was a success and is worth duplicating in the future.

avatar for Jessica King

Jessica King

Assistant Professor, Education & Research Services Librarian, Leon S. McGoogan Health Sciences Library
My work currently includes the following:Expert literature searching, Open Educational Resources (OERs), accessibility of library teaching resources, trauma-informed libraries, diversity/equity/inclusion/accessibility (DEIA), liaison to the College of Public Health and our international... Read More →

Friday November 5, 2021 10:33am - 10:48am CDT

11:00am CDT

Preparing Generation Z Student Employees for Productivity: Examples in Academic Library Virtual Training
Multiple platform electronic training delivery is a win-win proposition: both trainers and trainees can “work smarter, not harder.” UNL Libraries offers student workers training components that are easily created, stored, and accessible by collective authors via multiple virtual environments. Examples include recorded videos, screen capture documents, and hands-on exercises in Canvas. The hands-on exercises included group support and feedback in Microsoft Teams, quick-access documentation in LibGuides, and synchronous communication in Zoom. In an effort to better understand how Generation Z workers appreciate being taught and trained, Access Services engaged in a series of parallel platform usage tests. Access Services found that instead of a single platform, students value hybrid and simultaneous digital, on-demand arrangements and micro learning environments.

avatar for Kathryn Brockmeier

Kathryn Brockmeier

ASKus Service Point Manager, University of Nebraska - Lincoln
avatar for Michael Straatmann

Michael Straatmann

Access Services Coordinator, University of Nebraska Lincoln

Friday November 5, 2021 11:00am - 11:50am CDT

11:00am CDT

Defending Wonder: Adapting an Archival Tour in a Digital Environment
The wonder of exploring special collections is difficult to capture--how can this ‘wonder’ be interpreted in a digital environment? Archivists at Grinnell College Libraries Special Collections and Archives experimented with solutions in the spring of 2021 to meet this challenge with a virtual tour behind the scenes for a history class as well as the College’s annual Alumni Reunion. The lessons of trial and error have helped to develop a new interpretive tool for the department. This session will explore the opportunities of adapting a digital walkthrough for outreach, accessibility, exhibit interpretation, documentation, and student and staff training.

avatar for Laura Michelson

Laura Michelson

Project Archivist, Grinnell College

Chris Jones

Special Collections Librarian and Archivist of the College, Grinnell College

Allison Haack

Library Special Collections and Archives Assistant, Grinnell College

Friday November 5, 2021 11:00am - 11:50am CDT

12:00pm CDT

Lunch Break
Our stomach's are definitely growling... see you back here in an hour.

Friday November 5, 2021 12:00pm - 1:59pm CDT

2:00pm CDT

An Uncommon Partnership: Special Collections and Advanced Art History Classes at Missouri State University
In 2005, MSU’s Special Collections was approached by a professor in Art and Design about a collaborative project: Could Special Collections make secure study space available to her advanced art history students? For that fall semester, Special Collections housed African artifacts on loan to the university, treating the materials like the archival collections by ensuring secure storage and monitored access. The relationship continues today, with the Art and Design faculty member offering hands-on experience in several advanced art history classes. In addition, each fall an exhibit of the previous year’s best work is developed in the reading room. This arrangement, while outside the general mission of MSU’s Special Collections, offers an opportunity to support a colleague and her students. It also enables Special Collections to do outreach to students, educators, university supporters, and regional GLAM institutions not normally involved with the department’s work.

avatar for Anne Baker

Anne Baker

Head of Special Collections, Missouri State University

Friday November 5, 2021 2:00pm - 2:50pm CDT

2:00pm CDT

Ask Them: Improving the International Student Library Experience
The presentation features the results of a library survey sent to all international students at Northwest Missouri State University. The purpose of the qualitative research was to explore this question: How can open-ended user experience survey responses impact future library services and outreach? The session covers internal development of open-ended questions for a qualitative user survey, and collaborative work with a campus partner for distribution and analysis of the survey. Attendees will actively participate in using a thematic coding method of evaluating and interpreting a sample of the results.

avatar for Carolyn Johnson

Carolyn Johnson

Research and Outreach Librarian, Northwest Missouri State University
Systems for student success, information literacy, collection development, library outreach activities, teaching, best practices.

Friday November 5, 2021 2:00pm - 2:50pm CDT

2:00pm CDT

It's Not Busy Work!
In the wake of the COVID 19 pandemic at Kansas State University many library employees needed to be able to do work from home or risk the prospect of not getting paid. The university archivist and the web services librarian got together to develop digital projects that could be completed without any special equipment other than a computer and internet. These projects benefited the university archives by making history more accessible and visible to others. We will show the processes that were used, the final product, and feedback from a library employee who worked on these projects.

avatar for Veronica Denison

Veronica Denison

University Archivist, Kansas State University
Veronica Denison is currently the university archivist at Kansas State University. She received her MLIS from from Simmons College in 2013, and has been a professional archivist for 8 years.
avatar for Tara Coleman

Tara Coleman

Associate Professor, Kansas State University
Tara Coleman, Associate Professor, is the Web Services Librarian for Kansas State University Libraries. She coordinates the Libraries’ Dow Center for Multicultural and Community Studies; serves as a university ombudsperson, and is the Coordinator for the university’s common reading... Read More →

Friday November 5, 2021 2:00pm - 2:50pm CDT

2:01pm CDT

“Good Enough": Preserving Born-Digital Content on Removable Media with Limited Resources
The University of Missouri–Kansas City (UMKC) Special Collections and Archives (SCA) holds a variety of born-digital content, including content on removable media in a wide array of formats from 5.25-inch floppy disks, to Zip disks, to DVD-Rs. Preserving this content presents a unique set of challenges, particularly as hardware and software become outdated seemingly as soon as they are introduced, with limited funding and resources often compounding these issues. In this presentation, the presenter describes the current status of preservation actions at UMKC, including some of the tools and methods used by the SCA, as well as the general strategy and mindset for undertaking the project. Additionally, the presenter provides information and recommendations not used, but that may be beneficial for other memory institutions with limited financial and personnel resources who wish to undertake a similar initiative.

avatar for Dillon Henry

Dillon Henry

Digital Accessioning Archivist, Georgia Tech
Hi, my name is Dillon Henry, and I'm the Digital Accessioning Archivist at Georgia Tech; I work with born-digital content on removable legacy media. I also have a DMA in Music Composition and an MM in Musicology, and I grew up playing guitar and drums in pop-punk bands. In my free... Read More →

Friday November 5, 2021 2:01pm - 2:16pm CDT

2:17pm CDT

Bridging the gap between the library and international students
This presentation discusses how a librarian initiated a successful collaboration between the library and its International Students Program to bridge the gap that existed between these two programs. You will learn about outreach initiatives including a library guide and a flyer tailored to international students, an introductory session about the library and its services during international students’ orientation, and a plagiarism workshop created and led by a librarian. These ideas can be used both online or face-to-face to reach out to international students to help you bridge any gaps on your campus. Attend this session to learn about initiatives to help put international students at ease and help them succeed in their academic endeavors.

avatar for Leila June Rod-Welch

Leila June Rod-Welch

Librarian, Saddleback College
Leila June Rod-Welch, Ed.D. is a librarian at Saddleback College where she coordinates outreach activities. Previously, she worked at the University of Northern Iowa. Prior to that, Rod-Welch taught English to international students, refugees, and immigrants. The majority of her research... Read More →

Friday November 5, 2021 2:17pm - 2:32pm CDT

2:33pm CDT

Google Sheets in Library Instruction: A Simple Search Activity
Learn how librarians at South Dakota State University adapted an English 101 library instruction lesson plan to a completely online environment and developed a new database-searching activity using Google Sheets following the closure of Briggs Library’s electronic classroom due to COVID-19 safety protocols. Despite reservations, the occasional miscommunication, and technology mishaps, the activity proved successful, with the redesign encouraging librarians to rethink other lesson plans. This presentation covers the creation and implementation of the activity, formal and informal feedback on the lesson from students, instructors, and librarians, and plans for future use.


Morgan Sederburg

First-Year Experience Librarian, South Dakota State University

Friday November 5, 2021 2:33pm - 2:48pm CDT

3:00pm CDT

Arguing in the comments: Using social media interactions to teach the rhetoric of research
One of the more basic pieces of advice on the internet is to “never read the comments.” But, the comments are where complex ideas and positions are argued and negotiated. When approached from a pedagogical perspective, the comments sections on news articles can offer a wealth of real-life examples of source evaluation and provide learners with a familiar, tangible proving ground for negotiating meaning. This presentation describes and explains a strategy for using real-world social media interactions as an entry-point for teaching the intricacies of source evaluation. As this presentation will demonstrate, from Facebook to TikTok and beyond, social media interactions can provide an ideal environment for studying the ethos, pathos, and logos of information evaluation.

avatar for Lane Wilkinson

Lane Wilkinson

Director of Research & Instruction, University of Tennessee at Chattanooga

Friday November 5, 2021 3:00pm - 3:50pm CDT

3:00pm CDT

Leading from Anywhere
Lateral leaders (those who lead but are not the bosses) influence, persuade, and elicit constructive contributions from others at all levels of an organization. In this interactive panel session, hear from three library professionals, a mid-level manager, a subject librarian who recently served as an interim co-department head, and a current library dean who currently are or have been lateral leaders. Each presenter experienced success in positions of unofficial leadership by motivating others and promoting productivity through conviction, communication, motivation, and a strategic mindset.

avatar for Becky Croxton

Becky Croxton

Head of Assessment, J. Murrey Atkins Library, University of North Carolina at Charlotte
I am the Head of Assessment for J. Murrey Atkins Library at the University of North Carolina at Charlotte. I earned PhD in educational studies, a doctoral minor in educational research methods, and a MLIS degree from the University of North Carolina at Greensboro (UNCG). I'm also... Read More →
avatar for Anne Moore

Anne Moore

Dean, UNC Charlotte
I'm Dean of J. Murrey Atkins Library at UNC Charlotte. I've been here over 6 years.
avatar for Sherri Saines

Sherri Saines

Subject Librarian for the Social Sciences, University Libraries, Ohio University
My subject assignments: fashion, tourism, women's and sexuality studies, sociology, anthropology, journalism, communications.Reimagining academic libraries, teambuilding, faculty outreachbut especially 18th C costume, a particular passion.

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Friday November 5, 2021 3:00pm - 3:50pm CDT

3:00pm CDT

Designing a Library Exhibition Program on an International Scale for Outreach and Research
Exhibitions are an engaging way for libraries to interact with their patrons both locally and worldwide. The presenters will discuss creating high quality, dynamic, and relevant exhibitions that encourage diverse participation from all over the world and promote a library’s collections, services, and staff expertise. This session will cover strategies for planning, installing, and digitizing an exhibition. Additionally, this session will show how the University of South Dakota exhibitions are used for research, and presenters will describe how attendees can turn their library’s exhibitions into collections used for research and study.

avatar for Danielle De Jager-Loftus

Danielle De Jager-Loftus

Associate Professor, Technology/Art, Music, Theatre Librarian, University of South Dakota

Sarah Hanson-Pareek

Curator of Digital Projects and Photographs, University of South Dakota

Friday November 5, 2021 3:00pm - 3:50pm CDT

3:00pm CDT

Evaluating Library Resource Subscriptions: A Case Study
The need for reviewing library subscriptions is ever present. Beyond the annual renewal there is a need to periodically evaluate the use of subscribed materials to ensure good stewardship of the subscriptions budget, essentially making sure the library gets the most bang for the buck from the subscriptions. This program will describe a periodic, comprehensive review of subscriptions conducted in a small research library. It will describe elements of a subscription review as identified in the library literature, discuss what factors influenced the design of the review as conducted, discus what elements were included in the review, and summarize the results.

Discussion will include the need for doing periodic comprehensive reviews, the importance of communicating with stakeholders, how the analysis varied by the various types of subscriptions (individual journal, journal package, full-text database), the criteria used to analyze the relative importance of individual titles, and the methods used to analyze packages and full-text databases.

avatar for David Alexander

David Alexander

Head of Resource Management, The University of South Dakota
Online subscriptions, interlibrary loan, supporting Native American students

Friday November 5, 2021 3:00pm - 3:50pm CDT

4:00pm CDT

Wrap-up/Networking/Prize Drawings
Meet us here to wrap up the day!  We will also be drawing for prizes but need not be "present" to win.

Friday November 5, 2021 4:00pm - 4:30pm CDT
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